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  • This module incorporates Standard 5: Track and Coordinate Care from NCQA's Patient-Centered Specialty Program Standards & Guidelines.

  • NCQA awards a maximum of 16 points for this module which has three elements (A. Test Tracking & Follow-Up; B. Referral Tracking & Follow-Up; C. Coordinate Care Transitions) and 27 Factors. Element A is worth up to 5 points; Element B up to 6 points; Element C up to 5 points.

  • While Standard 5 does not include any Must-Pass elements, it does incorporate factors that are directly related to Meaningful Use requirements.

  • Create a Policy & Procedure so all staff know their respective roles.

  • Use validated tools to screen patients for substance use.

  • Use "brief interventions" effectively.

  • Learn the basic principle of Motivational Interviewing (MI) to support patient behavioral change.

  • Integrate “Motivational Interviewing” (MI) into clinical practice.

  • Use “Motivational Interviewing” (MI) effectively.