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Users have free access to the Addressing Substance Use and Motivational Interviewing on a permanent basis.  All other modules allow free access on a temporary basis.

198 days remaining
  • Review nationally recognized clinical guidelines

  • Learn about the principles of population management

  • Apply new office processes to improve care for groups of patients with chronic conditions

198 days remaining
  • This module incorporates Standard 1: Track & Coordinate Referrals from NCQA's Patient-Centered Specialty Program Standards & Guidelines.

  • NCQA awards a maximum of 22 points for this module which has three elements: A. Referral Process & Agreements (9 points); B. Referral Content (5 points); C. Referral Response (8 points) and 23 Factors.

  • Elements A and C are "Must-Pass" Elements. Practices must attain at least 50% of the available points in these two Elements. Therefore, for Element A at least 2-3 factors must be met and for Element C, at least 3 factors must be met.

198 days remaining
  • Work with clinicians, staff, and patients/families to develop a process to identify barriers to appropriate medication use.

  • Analyze the strengths and weaknesses of various approaches to support appropriate use of medications. 

  • Collaborate with patient and family advisors to review and co-design patient education materials that meet health literacy standards and include patient and family-centered language.

198 days remaining
  • Start a conversation with leadership about clinician burnout/well-being

  • Articulate the reasons to address clinician burnout/well-being

  • Facilitate a constructive meeting with leadership on the topic

  • Create a Policy & Procedure so all staff know their respective roles.

  • Use validated tools to screen patients for substance use.

  • Use "brief interventions" effectively.